1. What is the first thing the listener does after receiving the message?
a. Encode
b. Decode
c. Speak
d. Listen
2. Anna would like to ask Rico about an upcoming event on Monday. In the communication process, Anna is ______.
a. Giving feedback
b. Starting the conversation
c. Decoding the message
d. Ending the conversation
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Answer:
1.A encode
2.A giving feedback
Explanation:
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