2. It is private in which the guest can relax and enjoy the facilities, a "home away from home” for the guest.
A. Establishment
B. Guest Room
C. Hotel
D. Amusement Park
3. The following are the activities a hotel stuff members must not perform in the guest room except to one.
A. Use or consume guest items such as perfume or chocolate
B. Share guest information with others
C. Secure the guest rooms and privacy of guest
D. Share information relating to guest activities to others
4. There are a number of areas of responsibility room attendants must manage as part of their role, the following are of those except to one.
A. Cleanliness of guest room
C. Privacy of guests
B. Overall appearance of guest room
D. Read confidential or personal information of guests
5. It is vital to ensure rooms are returned 'clean' and ready for new guests, room attendants must ensure they understand what rooms they are to clean and which order.
A. Administration and Communication Daily Activities
B. Guest Safety
D. Entering Room
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Answer:
1.A
2.C
3.B
4.d
5.B
Explanation:
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