5. Which of the following is used if guest garments are received by the laundry in a damaged condition?
A. Advice Form B. Guest Laundry Docket C. Summary Sheet D. Survey Form
6. Where can the staff member directly deliver the laundry bags if the laundry is on-site at the hotel?
A. Hotel Room
B. Housekeeping Area
C. Information Desk
D. Laundry for processing
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Answer :
5. B
6. D
Explanation :
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