8. It is represented by a small circle or a connector box and is labeled using letters.
9. It drawn in one direction, preferably from top to bottom, keep a flowchart clear.
10. Bottlenecks. These points in the process where it slows down may be caused by redundant or unnecessary steps, rework, lack of capacity, or other factors
A. True b. False
11. It indicates both the starting point and ending point of the process steps
a. Diamond b. Box c. Oval d. None of the above
12. A Flowchart will help you understand your process and uncover ways to improve it only if you use it to analyze what is happening.
A. True b. False
13. It represents an individual step or activity in the process.
a. Diamond b. Box c. Oval d. None of the above
14. Horizontal lines define customer-supplier relationships.
A. True b. False
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8. It is represented by a small circle or a connector box and is labeled using letters
9. It drawn in one direction, preferably from top to bottom, keep a flowchart clear
10. Bottlenecks. These points in the process where it slows down may be caused by redundant or unnecessary steps, rework, lack of capacity, or other factors
12. A Flowchart will help you understand your process and uncover ways to improve it only if you use it to analyze what is happening
11. It indicates both the starting point and ending point of the process steps
14Horizontal lines define customer-supplier reationships
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