an old axiom states,"action speaks louder than words."it's not what we say, but how we say it that often matters most. we communicate with much more than words. from the way we talk, the way we sit or stand, the gestures we make, the facial expressions we project-all of these non-verbal ways of communication impact the messages our words are conveying.
1. why do you think only 7% is given two words?
2. why do you think tone of voice and body language has higher percentage than words?
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Answer:
1. They assigned only 7 percent of their credibility assessment to the salesperson's actual words. Over the years, this limited experiment evolved to a belief that movement and voice coaches would be more valuable to teaching successful communication than speechwriters.
2. because with these actions you can see if the person is telling right or wrong, truth or a lie.
Explanation:
SANA MAKATULONG