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How do I cancel EFax?
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If you are considering cancelling your eFax account because you are having a problem using the service, keep in mind that the solutions to many common problems can be found in this "Help" section.
If our online help is insufficient or you wish to cancel your eFax account for another reason, please click the "Live Chat" button (https://www.efax.com/en/efax/twa/page/chat) and a Customer Service representative will assist you. Please note that your account should not be considered cancelled until so confirmed by Customer Service.
If you are an eFax Plus user, and you are cancelling your account near the end of your billing month, please be aware that you may still be charged for the next month. If this occurs, simply contact us and we will issue a refund.