Learning Task 5 - Discussion forum
Answer the following questions. You may write your answer in your notebook.
1. What are the sample questions to get the feedback of a clienta
2. What are the proper procedures to remove excess polish around the cuticle and
nails
3. Why are you going to do after getting the client's feedback
Share
Answer:
1.Dear [Customer name], Thank you so much for [using Acme /shopping with Acme]. We hope you're enjoying [our product/your order]! We have a small favor to ask – if you're happy with our services, could you leave an online review on [Yelp/TripAdvisor/TrustPilot/Capterra]?
2.You can easily remove nail polish from around your nails by getting it off while it's wet or soaking your nails in warm water to remove the excess polish. While you're painting your nails, keep a small dish of nail polish remover and a clean eyeshadow brush or nail polish brush nearby.
3.Customer feedback is the information, insights, issues, and input shared by your community about their experiences with your company, product, or services. This feedback guides improvements of the customer experience and can empower positive change in any business — even (and especially) when it's negative.